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Page layout cannot show properly

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Best Answer Wolfgang Schmerge , 12 April 2024 - 10:05

Hello,
 
App_Data and wwwroot must not be deleted but existing files must be overwritten during the update.
 
Kind regards
 
Wolfgang
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5 replies to this topic

#1 Louie Lau

Louie Lau

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Posted 10 April 2024 - 17:08

Dear,

 

I have upgraded from 5.0.2 to 5.1.0 for the site  https://online.greenleafhk.com  successfully. Unforunately, the site cannot show properly as attached. The product photo and company logo can show.

 

 

Please kindly advise. many thanks

 

Attached Files



#2 Wolfgang Schmerge

Wolfgang Schmerge

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Posted 11 April 2024 - 09:48

Hello,
 
did you follow the update instructions exactly?
 
 
Kind regards
 

Wolfgang ,


Shopbetreiber benötigen Ihre Hilfe! Bewerten Sie jetzt Smartstore auf Capterra.

Als Dankeschön erhalten Sie 20 Euro für Ihren nächsten Kauf im Marketplace.

Smartstore bewerten


 

Bleibt gesund!

 

Viele zusätzliche Smartstore Plugins gibt es im MARKETPLACE:
http://community.sma...dex.php?/files/

 

Hier geht es zu den Smartstore Videos:
Smartstore.NET Youtube-Channel
 

Die deutsche Smartstore Online-Dokumentation gibt es hier:
https://smartstore.a...iew?mode=global

In dem folgenden BLOG findet man interessante Tipps & Tricks zum Thema "Smartstore":

http://community.sma...t-tipps-tricks/

 


#3 Louie Lau

Louie Lau

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Posted 11 April 2024 - 16:57

Dear Wlofgang,

 

Yes, I follow the upgrade instruction and keep the pervious folders App_Data and wwwroot not overwritten when upgrading.

Besides, I found that when I upgrade from 4.X to 5.0X. The outline was not working too.

 

This is the previous issue I posted.

https://community.sm...n-other-device/

 

Luckily, it can be solved by comment the 

//@import "/skinning/_colorpicker.scss"

 

But this time, I cannot find that in the theme.css

Please kindly help~~~

 

Yours



#4 Wolfgang Schmerge

Wolfgang Schmerge

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Posted 12 April 2024 - 10:05   Best Answer

Hello,
 
App_Data and wwwroot must not be deleted but existing files must be overwritten during the update.
 
Kind regards
 
Wolfgang

  • stefanmueller likes this

Shopbetreiber benötigen Ihre Hilfe! Bewerten Sie jetzt Smartstore auf Capterra.

Als Dankeschön erhalten Sie 20 Euro für Ihren nächsten Kauf im Marketplace.

Smartstore bewerten


 

Bleibt gesund!

 

Viele zusätzliche Smartstore Plugins gibt es im MARKETPLACE:
http://community.sma...dex.php?/files/

 

Hier geht es zu den Smartstore Videos:
Smartstore.NET Youtube-Channel
 

Die deutsche Smartstore Online-Dokumentation gibt es hier:
https://smartstore.a...iew?mode=global

In dem folgenden BLOG findet man interessante Tipps & Tricks zum Thema "Smartstore":

http://community.sma...t-tipps-tricks/

 


#5 Louie Lau

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Posted 12 April 2024 - 13:10

Dear Wolfgang,

 

I did that as you mentioned.

App_Data and wwwroot must not be deleted but existing files must be overwritten during the update.
 
 
Thanks,


#6 Artar

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Posted 12 April 2024 - 16:44

Please backup the themes folder, then delete the themes folder and copy a clean one from the 5.1 download.


Zihni Artar
SmartStore AG