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Upgrade from 2.6 to 3.2.2

Started by SalehBagheri , Apr 17 2020 10:40

upgrade update

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3 replies to this topic

#1 SalehBagheri

Advanced Member

Members
31 posts

Posted 17 April 2020 - 10:40

Hi,

Yesterday, I upgraded our shop to version 3.2.2. After upgrading the shop, all images of products & categories are lost.

Before upgrading, I removed all files and folders except "App_Data" & "Media".

How can I fix this? We have about 200 products.

S Ʌ L Ξ H - B Ʌ G H Ξ R I

Microsoft Certified Professional

#2 Wolfgang Schmerge

SmartStore AG

Administrators
2454 posts

Posted 17 April 2020 - 11:12

Hi,

then the pictures should not be lost?

From which shop version did you update?

You have surely created a shop backup before or not?
Please restore it.

Regards

Wolfgang

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#3 SalehBagheri

Advanced Member

Members
31 posts

Posted 17 April 2020 - 11:34

Hi,

then the pictures should not be lost?

From which shop version did you update?

You have surely created a shop backup before or not?
Please restore it.

Regards

Wolfgang

I update from 2.6 to 3.2.2,

All of pictures are stored in "Media" folder, and they still exist.