11 Antworten zu diesem Thema

[mrrcomp]

HI

 

I  go to the paypal configuration screen and it says to enter the api and secret on the page below but there is no space to actually type anything ???

 

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[Wolfgang Schmerge]

Hello,

 

I have not seen this before.

Maybe something went wrong with the previous updates / transfers. Possibly not all files were transferred.

Are there other problems in your store?

 

Which version are you currently using?

 

Kind regards

 

Wolfgang

[mrrcomp]

HI

I am using 5..0.0 I attempted to do an upgrade to 5.0.1 but after uploading it still showed 5.0.0 

 

The only other problem i seem to have is defining the Google Analytics (i created a new bug issue on that in github )

 

Regards

 

Meir

[Wolfgang Schmerge]

Hello,

 

this does not sound good and could well be the cause of the problem.

 

How did you update from 5.0 to 5.0.1?

Were all directories except AppData and wwwroot deleted before the update?

 

Kind regards

 

Wolfgang

[mrrcomp]

I attempted to upgrade to version 5.0.2 . I unzipped the file to a folder on my server then deleted all files from original site except AppData and wwwroot 

 

Copied all files from the new folder to the orignal site folder but now i get 

 

HTTP Error 502.5 - ANCM Out-Of-Process Startup Failure

 

I did a pool restart , website start stop nothing helps

 

 

My host provider says 

 

Dear Customer,

Here is your application exception logs, please consider upgrade your project .net version to 6.0.13 and then re-publish

Fatal error. Internal CLR error. (0x80131506)


Thank you.

 

 

 

Regards

[Wolfgang Schmerge]

Hello,

 

from version 5.0 to 5.0.1 or to 5.0.2 the technical requirements of Smartstore have not changed.
It is a technical problem of the hosting.
Please check this.
Does it work again when the store backup is restored?

 

Kind regards

 

Wolfgang 

[mrrcomp]

The hosting company says now that for 5.0.2 it needs 64bit pool???

 

Regards

 

Meir

[Wolfgang Schmerge]

Hello,

 

this has already required the 5.0 version as well.

 

Kind regards

 

Wolfgang

[mrrcomp]

Thanks they  are still trying to find the problem. Even when i did a restore of the 5.0 to different folder the site still doesn't run 

 

regards

 

Meir

[mrrcomp]

HI

 

I just tried a clean V5.0.2 install on a different server of the same host. Nothing else on the account. I created via the control panel a website all that it had in it from the automatic create was a default.asp webpage . I deleted that page and via ftp uploaded the unzipped version  5.0.2 

 

When I try to load the site for the first time going to its url : http://judaica-001-site1.etempurl.com/

 

I get page not working ... error 503 ???

 

Suggestions ? ? What have i done wrong??

 

Regards

 

Meir

[Wolfgang Schmerge]

Hello,

 

i can see the installation page.

 

Best regards

 

Wolfgang

[mrrcomp]

Yes the host support just fixed that but still see the other post i created the install not moving forward getting error on the DB . 

 

At the moment the host support is attempting install .. We will see what happens if they manage to overcome the error

 

Meir