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Error when I try to update products


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3 Antworten zu diesem Thema

#1 vagelis

vagelis

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Geschrieben: 21 March 2021 - 21:25

Hello,

 

when I try to do a save on a product I receive the following error. I recently upgraded to Version 4.1.1.0

 

Any idea?

Oops!

We apologize, a server error ocurred while handling your request, this is not a problem with your computer or internet connection. The details have been sent to our support team and we will investigate the issue very soon.

In the meantime, please retry your request as it may have been temporary.

Controller: product, Action: edit

The anti-forgery token could not be decrypted. If this application is hosted by a Web Farm or cluster, ensure that all machines are running the same version of ASP.NET Web Pages and that the <machineKey> configuration specifies explicit encryption and validation keys. AutoGenerate cannot be used in a cluster.



#2 Wolfgang Schmerge

Wolfgang Schmerge

    SmartStore AG

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Geschrieben: 22 March 2021 - 13:49

Hi,

 

please close all browsers and try again. Do not open the admin area in different browser tabs.

 

Best regards

 

Wolfgang


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#3 dstove

dstove

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Geschrieben: 10 December 2023 - 21:36

Hi, Did you manage to fix this? I am getting this error as well on my externally hosted site. I have closed the windows multiple times and cleared cookies, cache, etc. tried different browsers on different machines and different network locations. Definitely not a browser issue. I don't have the <machinekey> section in my web.config either.

Thanks, Dominic.



#4 stefanmueller

stefanmueller

    SmartStore AG

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Geschrieben: 11 December 2023 - 11:22

This issue has been fixed in Smartstore 5.1, Please upgrade.


Stefan