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issue with add to compare list


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#1 vagelis

vagelis

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Geschrieben: 09 November 2020 - 15:11

Hello,

 

I'm using latest version 4.0.1 on a new project and I have created several products. When I try to add any product to compare list, it does nothing at all. It displays a message that "compare list is empty and you have not add any product to the compere list"

 

Any idea how to solve it?

 

The add to cart and add to wish list works ok

 

Regards

 

Vangelis


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#2 Marcel Schmidt

Marcel Schmidt

    SmartStore AG

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Geschrieben: 09 November 2020 - 16:40

Hi Vangelis,

 

can you explain a bit further, what do you mean with nothing happens [....] It displays a message....

Does that mean a new site is loaded like 'myshop.com/compareproducts' or does the offcanvas menu (like with shopping cart and wishlist) open?

Or do you get a green/yellow/red notification?

 

Compared products are actually stored within a cookie, check if sm.CompareProducts is filled with the selected productIds

 

Best regards


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