4 Antworten zu diesem Thema

[Yoram]

Hi guys,

 

I get a unknown error with a form made with the Form Configurator. I don't know why this error occours. I tried to turn off some fields but that does not solve it. Is this a bug or a setting?

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[Yoram]

I tought this problem was only for this form, but suddenly every form on smartstore has stopped working. I Attached a log entry with the error.

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[Yoram]

Ok. I've been trying to figure out what's going on, because this is beginning to become an urgent problem.

We have a store for our webshop and a store for our website. Strangely enough, all forms only work in the webshop store and not in the website store.

 

Is there someting i can do to help solve this problem?

[altmoola]

Try filling out all the fields. It's looks like its getting a null reference exception on one of the fields.

[Yoram]

Hi Altmoola, thank you for thinking with me. All field are filled in, this problem only occours on one store. In some other communication with smartstore i understand this is a bug from an old licencing system or so. We are in contact with our smartstore supplier to solve this problem. Thanks.