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Product sort order not respected


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#1 nickh

nickh

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Geschrieben: 06 August 2018 - 21:15

Hi all,

 

Since upgrading a client's site from v2.5 to v3.5, we've noticed that the default sorting of products within each category page is no longer respecting the product's 'Display Order' property.  Since the default 'Display Order' value is 0, several specific products have been set to use negative display order values.  This resulted in them being listed before the other products in the list, but this is no longer the case after the upgrade.

 

Looking at the code's history, could this have been a bug that was introduced when the default sort option was changed from 'Position' to 'Relevance'?

 

Thanks,

Nick



#2 Wolfgang Schmerge

Wolfgang Schmerge

    SmartStore AG

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Geschrieben: 07 August 2018 - 07:54

Hi Nick,

 

please check the following setting:

"Configuration -> Settings -> Catalog Settings", Tab "Product lists", Option "Default product sort order"

That should be "Position".

 

Then perform the manual megaserach indexing and execute task "cache bereinigen".

 

Regards

 

Wolfgang

 


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Die deutsche SmartStore.NET Online-Dokumentation gibt es hier:
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#3 nickh

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Geschrieben: 07 August 2018 - 09:47

Hi Wolfgang,

 

I have change the setting to be "Position" and the sort order changed immediately (without needing to clear cache), but it is still not showing them in the correct order.  I have a product (X) with "Display Order" set to -5, and all other products are set to 0, but product X is not the first in the list.

 

I have also cleared cache (from the main Settings icon in the back-end, and also from Scheduled Tasks -> Clear Cache -> Run Now), but the order remains the same...  Please help!

 

EDIT:  I have tried to recreate this issue on the demo site, but it will not allow me to change the default category sort order, for security reasons.



#4 nickh

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Geschrieben: 09 August 2018 - 14:12

Any update on this, guys?  Please can someone attempt to re-create it to confirm that it's a genuine bug?



#5 Marcus Gesing

Marcus Gesing

    SmartStore AG

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Geschrieben: 09 August 2018 - 19:43

I cannot reproduce that. It's working for me using:
- .NET 3.1.5
- standard linq search
- display order specified under catalog > categories > tab products > colum display order (including negative values)
- selecting sort by Featured in frontend

Schöne Grüße aus Düsseldorf,
Marcus Gesing




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