7 Antworten zu diesem Thema

[MaxiAids]

We had a sudden drop in getting index by Google and problem seems to be in sitemap.xml
 
In Google Webmaster Tools under Search Console our sitemap.xml shows that there is 1 Error. On Sitemap details page it shows the following error:
 
Issue: Sitemap is HTML
 
Description: Your Sitemap appears to be an HTML page. Please use a supported sitemap format instead.
 
Resubmitting sitemap does not fix anything
 
We tried number of different thing to get it working and tested with different sitemap verification tools (all successfully validated it).
 
So when I ran it through Fetch as Google tool the problem was discovered, sitemap.xml request was redirected to html page (http://www.maxiaids....rl=/sitemap.xml) instead of loading sitmap.xml file yet there is no redirect in IIS to do so.
 
We are running version 2.2.1.0
 
Any suggestions on how to fix this issue?

[Wolfgang Schmerge]

Hi,

 

have you placed a static sitemap.xml file in the shop installation directory?

If so, please delete the file.
After that open the URL https://www.maxiaids.com/sitemap.xml in your browser.

The sitemap.xml file is automatically created by the shop!

 

Regards

 

Wolfgang

[MaxiAids]

No I did not place any sitmap.xml in the root. After I open URL file is displayed but actual file does not get created.

[Murat Cakir]

The file never gets created, it is served dynamically from memory. I just checked thr URL https://www.maxiaids.com/sitemap.xml. It works perfectly. But the link you posted above is wrong.

[MaxiAids]

That is exactly the point:

 

- As a user you can see and test sitemap.xml and it comes out valid

 

- But if you use Fetch as Google (that is how google sees it) it redirects to  http://www.maxiaids....rl=/sitemap.xml

 

So Google does not even see sitemap file.

[Murat Cakir]

Weird... this typically indicates that anonymous access is not allowed on this route/file. And indeed; I just emulated the GoogleBot with a custom UserAgent and I was redirected to the login page 

 

Let me check what's wrong... I'll get in touch.

[Murat Cakir]

Cannot reproduce the behaviour. But I assume your built-in search engine account is not assigned to the Guest customer role. Unfortunately system accounts are hidden in the backend customer list. If you have access to your database, can you verify that the table Customer_CustomerRole_Mapping contains the mapping record Customer_Id: 2 | CustomerRole_Id: 4 ?

[MaxiAids]

That was it! Thanks