Best Answer Murat Cakir , 24 March 2015 - 21:51
Please try the following: Search for the setting commonsettings.usesystememailforcontactusform in Configuration > Settings > All settings. Reverse it's value to True or False.
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Contact Us Page Not Working
Eröffnet von
Kushee Bhardwajj
, Mar 20 2015 06:17
12 Antworten zu diesem Thema
#1
Kushee Bhardwajj
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Geschrieben: 20 March 2015 - 06:17
in our smartstore application contactus page not working not getting any mail or details in admin section.
is it not integrated?
plz help
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#2
Murat Cakir
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Geschrieben: 20 March 2015 - 17:24
Did you setup your email gateway in Configuration > Email Accounts?
Murat Cakir
SmartStore AG
#3
Kushee Bhardwajj
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Geschrieben: 23 March 2015 - 05:33
yes i have done that
All others mail for Orders nd registration are working perfectly.....only contactUs is not working.
Need Help.
Thanks
Regards
Bhawana Bhardwaj.
#4
Kushee Bhardwajj
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Geschrieben: 23 March 2015 - 07:44
All contact Us mails are lined up in "Message Queue".
There may be some problem because of ReCaptcha..
But i am not what to Put in "reCAPTCHA public key" and in "reCAPTCHA private key".
#5
Kushee Bhardwajj
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#6
Wolfgang Schmerge
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Geschrieben: 23 March 2015 - 08:44
Hi,
please try a different e-mail address.
By some providers it is not allowed that the receiver and a sender of an e-mail have the same address.
Regards
Wolfgang
Shopbetreiber benötigen Ihre Hilfe! Bewerten Sie jetzt Smartstore auf Capterra.
Als Dankeschön erhalten Sie 20 Euro für Ihren nächsten Kauf im Marketplace.
Bleibt gesund!
Viele zusätzliche Smartstore Plugins gibt es im MARKETPLACE:
http://community.sma...dex.php?/files/
Hier geht es zu den Smartstore Videos:
Smartstore.NET Youtube-Channel
Die deutsche Smartstore Online-Dokumentation gibt es hier:
https://smartstore.a...iew?mode=global
In dem folgenden BLOG findet man interessante Tipps & Tricks zum Thema "Smartstore":
http://community.sma...t-tipps-tricks/
#7
Kushee Bhardwajj
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Geschrieben: 23 March 2015 - 09:08
We are already trying different Email address.
#8
Kushee Bhardwajj
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Geschrieben: 23 March 2015 - 09:12
Issue is not solved yet Please Help
Bhawana Bhardwaj
#9
Artar
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SmartStore AG
Geschrieben: 23 March 2015 - 16:10
Hello,
can you please provide me an admin-account for the shop-backend (per pm please). I will check if there is a misconfiguration.
Zihni Artar
SmartStore AG
#10
Kushee Bhardwajj
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Geschrieben: 24 March 2015 - 07:04
Sorry for that,My client is not alowing that....but all others things are working fine except Contact Us ...
Will i get any solution...Please
#11
Artar
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Geschrieben: 24 March 2015 - 13:24
The problem is, that contact-emails are send in the name of the customer and with the customers e-mail address as sender-address. recently some smtp-server do not allow this anymore.
Zihni Artar
SmartStore AG
#12
Murat Cakir
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Geschrieben: 24 March 2015 - 21:51 Best Answer
Please try the following: Search for the setting commonsettings.usesystememailforcontactusform in Configuration > Settings > All settings. Reverse it's value to True or False.
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Murat Cakir
SmartStore AG
#13
Kushee Bhardwajj
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Geschrieben: 25 March 2015 - 07:22
Lots of Love.....really thanks....my problem solved.....
finally thanks....... 