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How does the EU VAT work? Cannot figure it out


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#1 raetser

raetser

    Benutzer

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Geschrieben: 19 January 2015 - 12:23

Hello friends,

 

I am setting up a webshop in Bekgium, and I want european companies that have a valid VAT number to be able to buy without VAT taxes.

Only thing is, I cannot seem to get it to work. In settings I did the following: (see attachement)

 

 

But If I create an account for a German company with valid VAT id, I still get 21% tax added...

I have tried everything...

 

Can you help me out?

Thanks,

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#2 Murat Cakir

Murat Cakir

    SmartStore AG

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Geschrieben: 19 January 2015 - 18:11

The settings seem to be ok. Are you really sure that the VAT ID with which you test is valid? Please have a look at Backend > Edit customer details > VAT number to verify.


Murat Cakir
SmartStore AG