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After Restore database error storeonline


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#1 Gonzalo

Gonzalo

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Geschrieben: 21 July 2014 - 10:53

Hi all,

 

I am doing test about restore backup database to see behavior of smartstore. I have restored a backup of other smartstore and overwrite present database without touch web  and now the smartstore give me the error "We're sorry, an internal error has occurred." that doesn't give me a lot information.

How can I see details errors to fix problem?

Thanks



#2 Marcus Gesing

Marcus Gesing

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Geschrieben: 21 July 2014 - 11:00

See here how to find out the reason for the problem.


Marcus Gesing

Smartstore AG


#3 Gonzalo

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Geschrieben: 21 July 2014 - 11:24

I did it and now I must see details errors but ... now smarstore works!! I haven't touch anymore only added it to web.config

 

I have put again original code to web.config and continue working well. 

 

Very strangle...

 

Thanks for your support.



#4 Artar

Artar

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Geschrieben: 21 July 2014 - 14:25

Did you restart smartstore.net after you have restored the database?

 

if you edit the web.config and save it, the application (here smartstore.net) will restart.


Zihni Artar
SmartStore AG


#5 Gonzalo

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Geschrieben: 23 July 2014 - 11:42

No, I didn't restart it.

How can I restart it? from pool into IIS?

 

Thanks for all



#6 Marcus Gesing

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Geschrieben: 23 July 2014 - 13:05

By changing the web.config file or "Restart application" in the backend (click on gear icon on the right in the header).


Marcus Gesing

Smartstore AG